New Build Snagging List – How to Negotiate and Resolve Disputes With Your Builder

There are many things to consider when building a new home. One of these is how you will deal with snags and defects that may arise during the process. Snags refer to minor problems in the build which need repairing before you can move into your new home, and having a new build snagging list done is an important part of any building project.

New Build Snagging List – Part of the Procedure

A snagging inspection or survey is part of the procedure in the process of building a new home. It’s where you inspect your new home prior to moving in and find any faults which need to be remedied before you can move in. Snagging lists can vary from builder to builder but generally include things like:

• Minor cracks or gaps between tiles on the floor and walls
• Minor cosmetic damage (scratches) on doors and windows
• Light switches not working properly
• Missing taps or lights
• Damaged window frames or doors not closing properly

Purpose of a Snag List

The purpose of a snag list is to ensure that all defects are identified and resolved before the final payment is made by you as a purchaser so that there are no disputes after completion and handover. Your builder is responsible for rectifying these defects or issues, but disputes may arise when it comes to certain items on your snagging list.

Encountering Disputes

Disputes about minor build defects are common, and it is important that you deal with these disputes calmly and professionally so that they can be resolved as quickly as possible. The common causes of disputes between the builder and new home buyer includes:

• Poor workmanship: This can include issues such as shoddy finishes, cracks in walls, and doors that don’t close properly.
• Delays: Another common cause of disputes is delays in the building process. This can result in the buyer having to wait longer than expected for their home to be completed, which can cause significant inconvenience and frustration.
• Hidden defects: Some defects may not be immediately visible, but can become problematic over time. For example, a leak in the roof may not become apparent until it has caused significant damage to the property.
• Miscommunication: Miscommunication between the buyer and the builder can lead to misunderstandings and disputes. For example, the buyer may believe that a particular feature is included in the price, while the builder may believe it is an extra cost.
• Cost overruns: Disputes can also arise when the cost of building the property exceeds the agreed-upon budget. This can result in the buyer having to pay more than they expected or the builder having to cut corners to stay within the budget.
• Warranty issues: Disputes can also arise when the builder fails to honor their warranty obligations. For example, the builder may refuse to fix a problem that is covered under the warranty.

If you do not deal with disputes in a calm manner, they may escalate into more serious disagreements between you and your builder. This could lead to delays in completing the project or worse, legal action against the builder.

Negotiating Disputes

Negotiating and resolving disputes with your builder can be challenging, but it is essential to ensure that you get the outcome you want. When it comes to resolving disputes related to a snag list, the following steps can be helpful:

• Communicate clearly: It is essential to communicate your concerns and expectations clearly to your builder. Be specific about what you expect from them and what your concerns are.
• Be proactive: Keep a record of all the issues you find and take photos or videos to document them. This will help you provide evidence if the builder denies the existence of the issues.
• Hire a professional snagging professional: If you are having trouble resolving disputes with your builder, hire a professional to help. A surveyor or building inspector can help you assess the extent of the damage and recommend the best course of action.
• Use mediation: If the dispute cannot be resolved through direct communication, consider using a mediator to help resolve the issue. A neutral third party can help both parties come to a resolution that is fair and satisfactory to both parties.
• Be willing to compromise: Negotiating and resolving disputes often involves both parties making compromises. Be open to finding a solution that works for both parties and be willing to make concessions if necessary.
• Take legal action: If all else fails, you may need to take legal action. It is essential to have a clear understanding of your rights and the laws that apply to your situation.

A good snagging company will help you negotiate with builders and developers by chasing them on your behalf and liaising with them until an agreement has been reached for each item on the snag list. A professional snagging company will also ensure that your builder is accountable for any defects found in your home.

Would you like to know more about our snagging inspection services? Our experienced professionals are available to address your questions and concerns. Call us at 085 256 3277 or click here to contact us today!

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